Okay, I admit, I am way impressed, even in awe, with Kaiser right now. I took Anna and Robert in for check-ups on Wednesday. We only waited 10 minutes before their appointment and before we left Anna had x-rays done on her foot/ankle (it has bothered her ever since she hurt it over 2 years ago) and a referral for a specialist and Robert had referrals for his eyes, back and legs. He already has an apt with the neurosurgeon next week and the pediatric ophthalmologist next month.
And....I had lab work done yesterday. I started getting e-mails with my results yesterday, yes that's not a typo, it was the same day.
This is such an improvement over our HMO that I am giddy about it. It's like Christmas!